(Spencer)– Two local healthcare clinics have received special recognition for excellence in patient experience.
Milford Family Care and Sioux Rapids Family Care, both operated by Spencer Hospital, have been named 2019 Guardian of Excellence Award winners by Press Ganey, a national company that monitors patient satisfaction.
Press Ganey works with more than 41,000 healthcare facilities across the country.
The award honors facilities who consistently sustained performance at the 95th percentile level of all Press Ganey clients for each reporting period during the course of a year.
Sioux Rapids Family Care: Tracey Biedenfeld; advanced nurse practitioner Sue Terrell and Cathy Whalen
Milford Family Care: Marlene Kass; advanced nurse practitioner Jamie Billings, Monica Edwards and Nichole White
