Join our dynamic comprehensive optometric practice dedicated to promoting eye health and prevention for patients of all ages. Ries Eyecare strives to provide exceptional eye care services to our community. We are committed to delivering personalized individual care that enhances our patients’ vision and overall experience, ensuring they feel valued and informed throughout their visit. We are seeking an Office Manager to join our team at Ries Eyecare. In this role, you will oversee daily office operations, manage staff, and ensure a smooth patient experience from check-in to check-out. We are seeking a proactive and detail-oriented Office Manager to oversee the administrative and operational functions of our optometric practice. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering outstanding patient care. Your contributions will be vital in maintaining our commitment to exceptional patient care. Responsibilities – Manage daily operations of the optometric office, including scheduling, billing, and inventory management, ensuring efficiency and organization. – Supervise staff and coordinate schedules to optimize patient flow and workflow and cover for them as needed. – Coordinate patient appointments and maintain accurate records in compliance with HIPAA regulations. – Handle patient inquiries, resolve concerns, and ensure a positive patient experience. – Oversee insurance billing and claims processing, including verification and submission. – Monitor inventory levels, order supplies, and manage vendor relationships. – Implement office policies and procedures to streamline operations and enhance efficiency. – Conduct staff training and development programs to ensure high-quality service delivery. – Collaborate with the optometrist and optical team to optimize patient care and satisfaction. – Ensure effective communication through phone systems with patients and vendors. – Foster a welcoming environment for patients by providing excellent customer service. – Perform other administrative tasks and special projects as assigned. Requirements – Proven experience as an office manager or in a similar administrative role, preferably in a healthcare setting. – Bachelor’s degree in business administration or a related field preferred. – Detail-oriented with strong organizational skills with the ability to manage multiple tasks effectively. – Strong leadership skills with the ability to motivate and inspire a team. – Excellent verbal and written communication skills and interpersonal abilities. – Proficiency in computer applications, including MS Office and QuickBooks. – Knowledge of medical billing procedures and insurance regulations. – Ability to maintain confidentiality and adhere to ethical standards. – Prior experience in optometry or ophthalmology is a plus. Benefits: – Competitive salary depending on experience. – Paid time off – Holiday Pay including Christmas Eve and Christmas Day – Health insurance – Optometric benefits – Opportunities for professional growth and advancement. – A supportive work environment with a focus on teamwork and collaboration. How to Apply: If you are passionate about delivering exceptional patient care and have the skills to lead a dynamic team, we invite you to apply for the position of Optometric Office Manager at Ries Eyecare today! Please submit your resume and a cover letter outlining your qualifications and relevant experience to dr.ries@rieseyecare.com. We look forward to hearing from you! |