Utility Shut Off Scam Again Making The Rounds

Mon 3-11-2019

(Undated)-- MidAmerican Energy says its customers have reported another surge in phone calls from imposters posing company employees and demanding immediate payment for utility bills. 

The imposters claim the customer's utility bills are past due, and they will threaten to shut off power unless the customer pays immediately by phone with a debit card. Imposters are making themselves appear legitimate because they are manipulating caller I.D. to display the MidAmerican Energy name and phone number.

MidAmerican Energy Vice President Mike Gehring says the utility does not call customers demanding immediate payment by phone. He says they provide several notifications to customers who are behind on payments. Utility disconnection is a last resort, not a first step in the process.

MidAmerican Energy recommends never giving out personal or financial information over the phone, especially if you didn't initiate the call.

If you have a question regarding the status of your account, you should call the number that's listed on your billing statement.