News

Hy-Vee Temporarily Suspending Its Return, Refund & Rain Check Policy

Mon 3-23-2020

(West Des Moines)-- Hy-Vee has announced that effective tomorrow (Tuesday, March 24th), it will be temporarily suspending its return, refund and rain check policy until further notice. 

The grocery chain says if customers find that any fresh product such as produce, meat, seafood or deli items do not meet Hy-Vee's standards for freshness, then those products can be exchanged for a new product. Non-perishable products, however, will NOT be accepted. 

Hy-Vee is also temporarily no longer issuing rain checks for products that are out of stock, due to unprecedented demand for certain products and limited product availability.